At ambernhgcest.shop, we want customers to have a clear understanding of our return and refund procedures when purchasing dining chairs and other small furniture products.
Due to continued operating losses and ongoing business challenges, ambernhgcest.shop has decided to conduct a loss-making clearance sale to clear remaining inventory. Selected products may therefore be offered at reduced prices and in limited quantities. Our return and refund policy remains subject to applicable laws and the conditions outlined below.
1. Order Processing
All successfully placed and paid orders are processed on the same day the order is received.
Because clearance inventory may be limited, customers should carefully review product information before completing their purchase.
2. Shipping Time
Orders are shipped from the United States, with an estimated shipping time of 0-1 days after processing.
Actual delivery may occasionally be affected by carrier operations, weather, incorrect address information, or other circumstances outside the reasonable control of ambernhgcest.shop.
3. Return Period
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, the item should generally be:
- Unused and in suitable condition for return.
- In its original packaging, where reasonably possible.
- Accompanied by the applicable order or proof of purchase information.
- Free from damage caused by improper use, installation, handling, or storage.
Certain items may not be eligible for return where applicable law permits such exclusions.
4. Return Request Process
To request a return, customers should contact ambernhgcest.shop through the contact options available on the website and provide the relevant order information and reason for the return.
Customers should wait for return instructions before sending any product back. Unauthorized returns may result in processing delays.
5. Return Shipping
If a return is required because the product was damaged, defective, incorrect, or otherwise does not conform to the order, ambernhgcest.shop will review the circumstances and determine the appropriate return shipping arrangement.
For returns requested for other reasons, the customer may be responsible for applicable return shipping costs, where permitted by law.
6. Refund Processing
Once the returned product has been received and reviewed, ambernhgcest.shop will process an approved refund.
Approved refunds will be credited to the original payment method within 3 days after the refund has been processed.
The time required for the funds to appear in the customer’s account may vary depending on the customer’s bank or payment provider.
7. Exchanges
Exchange requests may be accepted depending on product availability and the circumstances of the request. Because ambernhgcest.shop is conducting a clearance sale with limited remaining inventory, an identical replacement may not always be available.
Where an exchange cannot be completed, an eligible refund may be provided in accordance with this policy and applicable law.
8. Damaged or Incorrect Items
If you receive a dining chair or other product that is damaged, defective, or different from what you ordered, please contact ambernhgcest.shop promptly after delivery. Please provide relevant order information and, where appropriate, photographs or other details that may help us review the issue.
9. Clearance Sale
The products offered by ambernhgcest.shop are being sold as part of a loss-making clearance sale resulting from continued operating losses and ongoing business challenges. The purpose of the sale is to clear remaining inventory, and available quantities may be limited.
The clearance status of a product does not eliminate or restrict any consumer rights that cannot legally be excluded under applicable law.
10. Policy Updates
ambernhgcest.shop may update this Refund and Return Policy when necessary to reflect changes in business operations or applicable requirements. The latest version will be published on this page.
By placing an order, customers acknowledge that they have reviewed and understood the applicable return and refund terms.